Refund & Cancellation Policy

Last updated: 30 May 2026

This policy covers the NRG Circle Premium subscription and in-platform circle membership fees.

1. Premium subscription

NRG Circle Premium is a digital subscription billed at ₹149/month (Premium) or ₹399/month (Premium Business) via Razorpay. New users may start a 14-day free trial; you are not charged during the trial and can cancel before it ends at no cost.

2. Cancellation

You can cancel Premium at any time from Upgrade → Manage subscription. Cancellation stops future renewals. You retain Premium access until the end of the current paid billing period; access is not extended or refunded for the unused remainder of that period.

3. Refunds

Because Premium is a digital service delivered immediately, monthly charges are generally non-refundable once a billing period has begun. As an exception, if you were charged in error or due to a technical fault, contact us within 7 days of the charge and we will review and, where appropriate, issue a refund to the original payment method. Approved refunds are processed within 5–7 business days via Razorpay.

4. Circle membership fees

Where a Circle collects membership fees in-platform, those fees are set and owned by the Circle owner. Refunds for membership fees are at the discretion of the Circle owner and governed by that Circle’s rules. NRG Circle facilitates the payment but is not the merchant of record for Circle fees.

5. How to request

To request a refund or get help with a charge, see our Contact page and include your registered email and the payment reference.

Note: confirm the exact refund window and Circle-fee handling with your finance/legal advisor before launch.

NRG Circle · A business networking platform for Indian SMEs.